Customer Care with Czech/ Slovak and English Nezařazeno

Volná místa administrativa Nezařazeno

Popis pracovní pozice

Požadujeme

Are you looking for a job abroad?
Do you speak Czech/Slovak and are fluent in English?
We are offering an opportunity in Customer Care in Greece, where you will assist customers with their inquiries and create amazing customer experience.

Native or advanced proficiency in Czech/Slovak.
Strong command of English (B2-C1), both written and spoken.
Excellent communication and interpersonal skills.
Ability to handle customer inquiries with professionalism, empathy, and patience.
Relocation to Athens, Greece (relocation package provided).
Problem-solving mindset with attention to detail.
Familiarity with basic computer systems and ability to quickly adapt to new tools.
Ability to work in shifts, including evenings and weekends.
Previous experience in customer support or a related field is an advantage but not required.

Nabízíme

Good salary
Performance bonus (after trial period)
3 additional bonuses per year at Christmas, Easter and vacation
Paid vacation
Paid professional training
Medical insurance
Meal vouchers
Relocation package (flight ticket, taxi, 2 weeks of accommodation)

Náplň práce

Providing professional and efficient customer support via phone, email, or chat.
Handling customer inquiries and resolving issues related to products, services, or accounts.
Offering personalized assistance and ensuring a positive customer experience.
Keeping accurate records of customer interactions and feedback.
Collaborating with internal teams to improve customer satisfaction.
Staying updated on company products, services, and policies.