Customer Care and Field Service Administrator with English Praha

Volná místa Praha Volná místa administrativa Praha

Popis pracovní pozice

Požadujeme

We are seeking a proactive and detail-oriented customer care and field service administrator to join our team. In this role, you will focus on managing service orders across the EMEA region, ensuring smooth handling of client requests.

Proficiency in SAP ERP (or relevant SAP modules).
Fluent English at a C1/C2 level or native proficiency.
Previous experience in client communication and customer care.

Nice-to-Have Skills

Proficiency in Spanish or Italian at C1 level or higher.

Nabízíme

Stable Employment: Full-time position with an indefinite contract.
Attractive Compensation: Great salary + annual bonus.
Flexibility: Flexible working hours and regular home office opportunities.
Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
Location: Modern offices close to metro station A.

Náplň práce

Coordinate and process service orders efficiently.
Communicate with clients across the EMEA region to resolve inquiries and ensure excellent customer service.
Collaborate with internal teams to ensure timely service delivery.
Maintain accurate records in the SAP ERP system.